Here are some answers to some frequently asked questions! Feel free to email us at firstname.lastname@example.org or DM us on Instagram (@milktlashes) for additional questions!
"What are these lashes made out of?"
All Milk Tea Lashes products are made out of synthetic, faux-mink lash hairs! Cruelty-free is the definite way to go!
"How do I know which lash style fits my eyes?"
The beauty about Milk Tea Lashes is that we have various styles that can definitely suit anyone's needs! Our styles vary from casual, day-to-day wear to glamorous, dramatic styles! Choose whatever your heart desires and we promise you won't regret it.
"How long does it take for my order to arrive?"
For both international and domestic orders, it takes anywhere from 1-3 days to process orders. From there, shipping duration can vary anywhere from 2-7 days depending on where the products are being shipped to.
"Am I able to change my order once I already placed it?"
If you made a mistake on which lash style you purchased, please email us (email@example.com) within 24 hours and we can exchange the lashes for the ones you want if they are of equivalent value.
"Can I return the lashes if I'm unhappy with them?"
We are currently not offering refunds and returns due to sanitation risks.
"How do I inquire about becoming an ambassador or getting a PR box?"
Good news! We have a whole page dedicated on how you can inquire! Please refer to our "Ambassador and PR box" page for more information. Feel free to email us (firstname.lastname@example.org) with your name, age, Instagram/TikTok followers & username, and reason for interest!